Episodes

Thursday Jun 09, 2022
How to Transform Your Customer Experience
Thursday Jun 09, 2022
Thursday Jun 09, 2022
In the third and final episode of this re-released series, Carlos Hidalgo and David discuss the importance of customer expansion and maintaining a strong customer experience.
Listen as David and Carlos discuss:
- What B2B and B2C companies can learn from each other.
- How you can evaluate and redesign your buyer's journey.
- The importance of a Chief Experience Officer role.
- Why you need to focus on customer retention and upselling.
Check out the resources mentioned:
- David Lewis' LinkedIn
- The D3 Methodology E-book
- David's Blog
- All D3 Resources
- Free Consultation with a Strategic Advisor
- 10 minute D3 Methodology Explainer Video
- DemandGen TV
To hear this episode and many more like it, subscribe on Apple Podcasts, Spotify, or on DemandGenRadio.com or search for DemandGen Radio in your favorite podcast player.
Version: 20230822
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