August 12, 2018
Nobody knows how to do event marketing better than Kristen Alexander, CMO of Certain. As a leader in the event management space, Certain is working to increase pre- and post-event engagement, help marketers deliver more personalized and targeted event sessions, and guide prospects through the buyers journey in a more sophisticated way. In this episode, Kristen shares valuable tips around building successful event marketing strategies that lead to better in-person interactions. She also highlights the importance of leveraging event-related data and how to properly setup attribution for this marketing channel.
July 29, 2018
In this episode on lead scoring, I teach you one of the five principles of successful lead management. I explain everything you need to know about lead scoring so you know whether you should be scoring your leads and how to go about building a scoring model and collaborating with sales in the process:
- Should you be scoring your leads in the first place
- An overview of the various types of scoring models
- What it takes to implement an effective lead scoring system
- How to establish the criteria used in a scoring model
- The benefits of creating a lead scoring task force
- Lead scoring dos and don’ts
- What criteria you can use in an interest model
- The benefits of a multi-dimensional lead rating system
- The role lead scoring plays in changing statuses between inquiries and marketing qualified leads
- How to create service level agreements (SLA) with sales
- Marketing automation and CRM implementation considerations
- The importance of maintaining your lead scoring system
- Whether you should bring in an outside agency to help with the process
July 22, 2018
June 2018 marked the 11th anniversary of the founding of my company, DemandGen. This milestone prompted me to take a trip down memory lane with you to share my reflections of the transformations that have taken place across our clients and digital marketing. I wrap up the episode with 10 recommendations for you around people, process, and technology. I hope this episode will inspire you to make some enhancements to your digital marketing initiatives and that you’ll also put a few of the recommendations I provide into play to help take your game to the next level and increase your personal branding.
July 15, 2018
One of the biggest challenges in marketing can be defining a category for your new product or service. If you put your product in an existing category, you run the risk of not differentiating your offering in an already established market and being a “me too” solution. However, if you take the harder path of defining a new category to stand out and take a leadership position, it’s both expensive and certainly challenging. In this episode with Daniel Gaugler, CMO of PFL, we discuss why he established a new category for direct mail production and fulfillment called “Tactile Marketing” and the valuable lessons he learned in doing so.
July 8, 2018
John Barrows and I pick up where we left off on Episode 59 to discuss “Context –vs- Content.” More than ever, sales and marketing must be better aligned to drive growth together. Marketing is publishing content, and sales is a channel to deliver that content to prospects and customers. However, marketing traditionally has not spent much time teaching sales how to become storytellers. Even worse, so much of the content produced by marketing is not what I call “storyteller ready.” In this episode, John and I give some practical advice that will help sales and marketing become more collaborative, better aligned, and even more empathetic to their respective roles. Empathy creates trust and let’s face it, there’s often not enough of that between sales and marketing. Let’s fix that.
July 1, 2018
If you met Scott Berns, you’d immediately think “this is a great guy.” Although he runs marketing operations for the 3rd largest telecommunications company in America, he’s a humble, down-to-earth person that’s both a fantastic leader and constant student of learning. Scott has been leading the marketing operations team at CenturyLink for the past seven years, running it as a profit center. During that time, he’s grown the team from a handful of people to around 70 now under his leadership. What you’ll learn from Scott is how well he knows the marketing operations game and he’s happy to share his insights and lessons with you. Scott has led his team to winning the Marketo Transformation Revvie Award and has been finalists for Marketing Team of the Year. His marketing operations manager Kate (Cindric) Federhar, who I’ve also had on DemandGen Radio, was a finalist this past year for Marketer of the Year. These guys (and gals) are winners, so if you want to know what a top marketing operations leader does and how he does it, this episode is for you.
June 17, 2018
Jeremy Bloom is a firm believer how learning to constructively deal with failure is the most important step that you can take towards accomplishing your biggest goals. In his book, Fueled by Failure, Jeremy points out that no matter who you are or what you have accomplished, you have experienced failure in your life. So many times failure becomes a destructive force in a person’s pursuit towards excellence yet there are ways to turn a failure into winning. Jeremy became a world champion skier and NFL football player not by denying or becoming trapped by his failures but rather by embracing them and developing a formula to use those experiences to bring him closer to accomplishing his goals.
June 10, 2018
Do you feel like you could be more productive and more efficient with your time? Do you find yourself putting stuff off even though it causes you even more stress by doing so? Or maybe you are someone who struggles with procrastination. You’re not alone. In this episode, Samantha McKenna and I share our best tips for taking action, getting stuff done, and accomplishing your goals. Bonus: Samantha shares her best tips for using LinkedIn Sales Navigator.